Welcome to MV Nutrition (”MV Nutrition”, “we”, “our”, or “us”). These Terms and Conditions (”Terms”) govern your access to and use of our website located at https://www.mvnutrition.in/ (”Site”) and the purchase of our bodybuilding supplements and related products (collectively, “Products”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Acceptance of Terms
By accessing or using MV Nutrition’s Site and purchasing our Products, you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Site or purchase our Products.
2. Changes to Terms
MV Nutrition reserves the right to modify or replace these Terms at any time. We will provide notice of such changes by updating the “Last Updated” date at the top of this page. It is your responsibility to review these Terms periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of the modified Terms.
3. Products and Services
3.1 Product Descriptions
We strive to ensure that all Products are described accurately on our Site. However, we do not warrant that Product descriptions or other content on the Site are complete, true, accurate, or non-misleading. If a Product offered by MV Nutrition is not as described, your sole remedy is to return it in unused condition.
3.2 Availability
All Products are subject to availability. We reserve the right to limit the quantity of any Product we supply, reject or cancel any order, and discontinue any Product at any time without notice.
4. Ordering and Payment
4.1 Order Acceptance
All orders placed through our Site are subject to acceptance by MV Nutrition. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or any other reason.
4.2 Pricing
Prices for Products are subject to change without notice. We reserve the right to correct any pricing errors that may occur.
4.3 Payment Methods
We accept various payment methods as indicated on our Site. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
5. Shipping and Delivery
5.1 Shipping Policy
We ship Products to addresses within India unless otherwise specified. It takes 2-3 business days for deliveries in Delhi NCR and upto 7-10 business days in rest of the country( PAN India)
5.2 Delivery Times
While we strive to deliver Products promptly, delivery times are estimates and not guaranteed. MV Nutrition is not liable for delays beyond our control e.g climate, natural disaster etc.
5.3 Risk of Loss
All Products purchased from MV Nutrition are made pursuant to a shipment contract. The risk of loss and title for Products pass to you upon our delivery to the carrier.
6. Returns and Refunds
6.1 Return Policy
If you are not entirely satisfied with your purchase, you may return unused Products within [30 days] of receipt for a full refund or exchange. Products must be returned in their original packaging and condition.
6.2 Non-Returnable Items
Certain Products are non-returnable, including but not limited to opened supplements, perishable goods, and personalized items.
6.3 Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will be applied to your original method of payment within a reasonable timeframe.
6.4 Return Shipping
You are responsible for paying the shipping costs for returning Products unless the return is due to our error or a defective Product.
7. User Accounts
7.1 Account Registration
To access certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
7.2 Account Security
You are responsible for safeguarding your account credentials and agree not to disclose them to any third party. You agree to notify us immediately of any unauthorized use of your account.
7.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of MV Nutrition or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
9. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
• Using the Site for any unlawful purpose or in violation of any applicable laws.
• Attempting to interfere with or disrupt the integrity or performance of the Site.
• Uploading or transmitting any viruses, malware, or other malicious code.
• Collecting or storing personal information about other users.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
10. Limitation of Liability
To the fullest extent permitted by law, MV Nutrition shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Site or Products.
11. Indemnification
You agree to indemnify, defend, and hold harmless MV Nutrition, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.
12. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal actions or proceedings arising out of or relating to these Terms or the Site shall be exclusively brought in the courts located in Gurgaon, Haryana
13. Dispute Resolution
Any disputes arising out of or related to these Terms or the use of the Site shall be resolved through binding arbitration in [Your Jurisdiction], except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between you and MV Nutrition regarding your use of the Site and supersede all prior agreements and understandings.
16. Contact Us
If you have any questions about these Terms, please contact us.